Serving Manager Resume Sample
Serving Manager Resume Sample Bullet Points
- Directly supervise and coordinate activities of workers engaged in serving food.
- Train workers in service, sanitation, and safety procedures.
- Compile and balance cash receipts at the end of the day or shift.
- Perform various financial activities such as cash handling, deposit preparation, and payroll.
- Supervise and participate in kitchen and dining area cleaning activities.
- Estimate ingredients and supplies required to prepare a recipe.
- Resolve customer complaints regarding food service.
- Control inventories of food, equipment, smallware, and liquor, and report shortages to designated personnel.
- Purchase or requisition supplies and equipment needed to ensure quality and timely delivery of services.
- Observe and evaluate workers and work procedures to ensure quality standards and service, and complete disciplinary write-ups.
- Specify food portions and courses, production and time sequences, and workstation and equipment arrangements.
- Forecast staff, equipment, and supply requirements based on a master menu.
- Inspect supplies, equipment, and work areas to ensure efficient service and conformance to standards.
- Assign duties, responsibilities, and work stations to employees in accordance with work requirements.
- Analyze operational problems, such as theft and wastage, and establish procedures to alleviate these problems.
- Perform personnel actions, such as hiring and firing staff, providing employee orientation and training, and conducting supervisory activities, such as creating work schedules or organizing employee time sheets.
- Recommend measures for improving work procedures and worker performance to increase service quality and enhance job safety.
- Perform food preparation and serving duties, such as carving meat, preparing flambe dishes, or serving wine and liquor.
- Record production, operational, and personnel data on specified forms.
- Develop equipment maintenance schedules and arrange for repairs.
- Evaluate new products for usefulness and suitability.
Serving Manager Resume Sample Keywords and Simple Resume Phrases
- Handling and moving objects
- Inspecting equipment, structures, or material
- Guiding, directing, and motivating subordinates
- Training and teaching others
- Evaluating information to determine compliance with standards
- Judging the qualities of things, services, or people
- Developing and building teams
- Organizing, planning, and prioritizing work
- Staffing organizational units
- Establishing and maintaining interpersonal relationships
- Performing for or working directly with the public
- Coaching and developing others
- Performing general physical activities
- Monitoring and controlling resources
- Documenting and recording information
- Communicating with supervisors, peers, or subordinates
- Communicating with persons outside organization
- Decision making, creative thinking and problem solving
- Identifying objects, actions, and events
- Monitor processes, materials, or surroundings
- Resolving conflicts and negotiating with others
- Estimating the quantifiable characteristics of products, events, or information
- Coordinating the work and activities of others
- Plan menus
- Hire, discharge, transfer, or promote workers
- Direct and coordinate activities of workers or staff
- Conduct training for personnel
- Assign work to staff or employees
- Determine food portions
- Purchase food or beverages
- Provide customer service
- Inspect facilities or equipment for regulatory compliance
- Maintain production or work records
- Coordinate banquets, meetings or related events
- Manage finances for institutional food service
- Direct and coordinate food or beverage preparation
- Requisition stock, materials, supplies or equipment
- Purchase housekeeping or cleaning supplies or equipment
- Oversee work progress to verify safety or conformance to standards
- Resolve or assist workers to resolve work problems
- Modify work procedures or processes to meet deadlines
- Monitor worker performance
- Identify cut or grade of meat
- Resolve customer or public complaints
- Greet customers, guests, visitors, or passengers
- Inventory stock to ensure adequate supplies
- Recognize customer intoxication