First-Line Supervisors/Managers of Non-Retail Sales Sample Resume
Resume Sample Bullet Points
- Directly supervise and coordinate activities of sales workers other than retail sales workers.
- May perform duties, such as budgeting, accounting, and personnel work, in addition to supervisory duties.
- Listen to and resolve customer complaints regarding services, products, or personnel.
- Monitor sales staff performance to ensure that goals are met.
- Hire, train, and evaluate personnel.
- Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.
- Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or performing specific services, such as pumping gasoline for customers.
- Provide staff with assistance in performing difficult or complicated duties.
- Plan and prepare work schedules, and assign employees to specific duties.
- Attend company meetings to exchange product information and coordinate work activities with other departments.
- Prepare sales and inventory reports for management and budget departments.Sell goods or services door-to-door or on the street.
Resume Sample Keywords and Simple Phrases
- Communicating with persons outside organization
- Communicating with supervisors, peers, or subordinates
- Establishing and maintaining interpersonal relationships
- Developing objectives and strategies for meeting goals, quota, and possible deadlines
- Coaching and developing others
- Updating and using relevant knowledge
- Training and teaching others
- Creative thinking
- Developing and building teams
- Organizing, planning, and prioritizing work
- Scheduling work and activities
- Analyzing data or information
- Problem-solving and decision-making
- Guiding, directing, and motivating subordinates
- Staffing organizational units
- Judging the qualities of things, services, or people
- Interpreting the meaning of information for others
- Resolving conflicts and negotiating with others
- Monitoring and controlling resources
- Provide consultation and advice to others
- Performing administrative activities
- Documenting and recording information
- Coordinating the work and activities of others
- Develop budgets
- Preparation of rental or lease agreement
- Recommend purchase or repair of furnishings or equipment
- Create and publicize job openings
- Order or purchase supplies, materials, or equipment
- Maintain production or work records
- Investigate customer complaints
- Consult with managerial or supervisory personnel
- Access media advertising services
- Write advertising copy
- Develop advertising strategy
- Oversee sales programs
- Prepare reports
- Dictate correspondence
- Recommend improvements to work methods or procedures
- Conduct or attend staff meetings
- Hire, discharge, transfer, or promote workers
- Requisition stock, materials, supplies or equipment
- Analyze sales activities or trends
- Explain rules, policies or regulations
- Assign work to staff or employees
- Research, select and implement software for clerical activities
- Resolve or assist workers to resolve work problems
- Plan or organize work
- Use knowledge of written communication in sales work
- Make presentations
- Develop policies, procedures, methods, or standards
- Evaluate information from employment interviews
- Purchase office equipment or furniture
- Recommend personnel actions, such as promotions, transfers, and dismissals
- Resolve customer or public complaints
- Monitor worker performance
- Evaluate performance of employees or contract personnel
- Direct and coordinate activities of workers or staff
- Inventory stock to ensure adequate supplies