Hostess Resume Sample
Hostess Resume Sample Bullet Points
- Welcome patrons, seat them at tables or in lounge, and help ensure quality of facilities and service.
- Greet guests and seat them at tables or in waiting areas.
- Provide guests with menus.
- Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings.
- Speak with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation.
- Answer telephone calls and respond to inquiries or transfer calls.
- Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed.
- Inspect dining and serving areas to ensure cleanliness and proper setup.
- Inform patrons of establishment specialties and features.
- Receive and record patrons' dining reservations.
- Inspect restrooms for cleanliness and availability of supplies and clean restrooms when necessary.
- Direct patrons to coatrooms and waiting areas such as lounges.
Hostess Resume Sample Keywords and Simple Resume Phrases
- Judging the qualities of things, services, or people
- Organizing, planning, and prioritizing work
- Establishing and maintaining interpersonal relationships
- Communicating with supervisors, peers, or subordinates
- Communicating with persons outside organization
- Decision making, creative thinking and problem solving
- Identifying objects, actions, and events
- Resolving conflicts and negotiating with others
- Coordinating the work and activities of others
- Performing for or working directly with the public
- Plan menus
- Direct and coordinate activities of workers or staff
- Access media advertising services
- Understand government health, hotel or food service regulations
- Provide customer service
- Collect payment
- Understand government alcoholic beverage service regulations
- Resolve customer or public complaints
- Greet customers, guests, visitors, or passengers
- Plan for entertainment or dining activities
- Assist patrons at entertainment events