Account Collector Resume Sample
Definition of an Account Collector
An account collector is typically someone who has been hired to collect debt. Sometimes this debt can be delinquent as well. An account collector can basically help an organization in collecting debt on a business consumer level, or business to business level.
How to describe your role as an Account Collector on your Resume
Here is the list of sample bullet points to describe your role as an Account Collector on your resume:
- Locate and notify customers of delinquent accounts by mail, telephone, or personal visit to solicit payment.
- Receiving payment and posting amount to customer's account
- Preparing statements to credit department if customer fails to respond
- Initiating repossession proceedings or service disconnection
- Keeping records of collection and status of accounts.
- Advise customers of necessary actions and strategies for debt repayment.
- Persuade customers to pay amounts due on credit accounts, damage claims, or nonpayable checks, or to return merchandise.
- Confer with customers by telephone or in person to determine reasons for overdue payments and to review the terms of sales, service, or credit contracts.
- Locate and monitor overdue accounts, using computers and a variety of automated systems.
- Answer customer questions regarding problems with their accounts.
- Record information about financial status of customers and status of collection efforts.
- Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.
- Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment.
- Trace delinquent customers to new addresses by inquiring at post offices, telephone companies, credit bureaus, or through the questioning of neighbors.
- Sort and file correspondence, and perform miscellaneous clerical duties such as answering correspondence and writing reports.
- Perform various administrative functions for assigned accounts, such as recording address changes and purging the records of deceased customers.
Account Collector - Sample Keywords on your Resume
For a general list of keywords to use on your resume as an account collector, you can see a comprehensive list on our Resume Sample Keywords page. These keywords are designed to help you use strong verbs in describing your experience on your resume as an account collector as described on our Resume Tips page.